Privacy policy

This privacy policy applies to the Mossie app (hereby referred to as "Application") for mobile devices, which was created by madewithlove BV (hereby referred to as "Service Provider") as a free service. This service is intended for use "AS IS".

What information does the Application obtain and how is it used?

The Application collects certain information when you download and use it. Specifically, the Application requires you to provide your/a name, email address, and a password during the registration process. This information is used to create and manage your account within the Application and to provide you with access to its features.

In addition to registration information, the Application may collect user-uploaded content, including pictures, audio recordings, and related metadata. As of the latest update, this metadata may include geolocation data tied to the time and place of the capture. This information is voluntarily provided by users during the use of the Application and is essential for enabling core gameplay functionality and enhancing the overall user experience.

All collected information is used solely for the purposes of account management, authentication, and providing a personalised experience within the Application. The Service Provider does not use this information for marketing purposes.

Does the Application collect precise real-time location information of the device?

The Application does not continuously track or collect precise real-time location data of your device. However, it may capture and store the geolocation coordinates associated with user-submitted content (such as photos or audio recordings), if your device settings and permissions allow it at the time of capture. This geolocation data is used to support gameplay features and enrich your sightings history.

Do third parties see and/or have access to information obtained by the Application?

The Service Provider does not share your personal information with third parties except as described in this policy. Your information may be shared with trusted third-party service providers who perform tasks on behalf of the Service Provider, such as hosting services or authentication providers, solely for the purpose of operating and maintaining the Application. These third parties are contractually bound to maintain the confidentiality and security of your information.

What are my opt-out rights?

You can stop all collection of information by the Application by uninstalling it. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network.

For geolocation data specifically, you can manage your device's location services permissions to prevent the Application from accessing location information during content capture.

Access, correction, and deletion

You have the right to access, correct, or delete your personal information stored in the Application. If you wish to exercise these rights, please contact the Service Provider at mossie@madewithlove.com or submit a request via Delete my Mossie user data.

Children

The Application is not intended for use by children under the age of 13, and the Service Provider does not knowingly collect personally identifiable information from children. If you believe that a child has provided such information through the Application, please contact the Service Provider so that necessary actions can be taken.

You must be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some jurisdictions, a parent or guardian may provide consent on your behalf).

Security

The Service Provider is committed to safeguarding the confidentiality of your information. Industry-standard security measures are implemented to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. You are advised to review this page periodically, as continued use of the Application constitutes acceptance of the updated terms.

This privacy policy is effective as of 2025-10-01.

Your consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy, now and as amended by the Service Provider.

Contact us

If you have any questions regarding privacy while using the Application or about our practices, please contact the Service Provider via email at mossie@madewithlove.com.